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Creating Moments Your Customers Will Remember

Creating Moments Your Customers Will Remember

As the manager of an independent book store and then as manager of a hospital gift shop, I have very fond memories of special events my staff and I hosted throughout the year. Some that we created for summer fun included a Teddy Bear Picnic, State Fair Comes to the...

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Beyond the Pitch: Building Real Connections in B2B Networking

Beyond the Pitch: Building Real Connections in B2B Networking

It started with a Panera Bread Sandwich. No, really. Dave was halfway through his club sandwich when Bob, a self-proclaimed “Know it All,” showed up late by 15 minutes and sat down and launched into a 45-minute presentation—complete with laminated brochures, a laptop...

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Who Knew Car Service Could Feel This Good?

Who Knew Car Service Could Feel This Good?

Turns out, my car wasn’t the only one that left the service bay feeling better. I just received the most unexpected—and welcome—customer service at Griffin Ford in Waukesha. When my dashboard light flashed last week, reminding me it was time for an oil change, I...

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Meet the Aesthetician Who Brightens My Day—and My Skin

Meet the Aesthetician Who Brightens My Day—and My Skin

“Hello, Beautiful!” Isn’t that a wonderful way to be greeted? That’s what I’ve come to expect every time I visit my aesthetician, Rio Haag. Owner of Glow Spa by Rio in Brookfield, she’s a little dynamo packed with professionalism, polish, and years of experience. My...

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Simon’s Gardens

Simon’s Gardens

Moonflowers. Last year, while looking to build on my garden, I read about this perennial vine. Fast growing—really fast—its large, fragrant white flowers bloom only at night. Intrigued, I searched garden centers and found the plant at one of my favorite seasonal...

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Exploring DBS Therapy for Epilepsy: A Free Seminar

Exploring DBS Therapy for Epilepsy: A Free Seminar

Join us on Wednesday, June 11, for a free seminar at the Milwaukee County Zoo (admission and parking included) to learn more about the benefits and risks of deep brain stimulation (DBS) therapy for Epilepsy. DBS may help reduce the frequency and severity of seizures....

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