Small Business Milwaukee ThinkTank | May 10th, 2021 Recap

What are the best follow-up tips you can suggest to Small Business Owners?

Today’s discussion was about defining your best small business follow-up tips are.  If you would like to contact any of the attendees, you will find their contact info below. Please tell them you saw them in the Think Tank article!

Valuable Quotes from our Attendees

Our Topic of discussion inspired many of our attendees to leave quotes as suggestions based on our topic of conversation. Read on to see what our attendees do when they have an emotional upset during their day.

Kim Knaak

Follow up with an email that ends in a question.

Schedule a one on one to have a discussion

Give them a calendly link to allow it to fit THEIR schedule

There are more ways to contact a client than via email… phone, LinkedIn, Facebook, etc.

Use testimonials in your message from satisfied clients.

If I can solve your problem for you, are you interested in working with me?

Add a $0 to whatever you’re currently charging.

The quality of your customers will increase and so will your bank account.

Laura Van Schyndel

Scheduling a meeting is definitely huge!

Not everyone is your customer!

Francois Lupien

To alleviate chasing clients after the deal is made I humbly suggest working on your presentation with perhaps the following process: Greet them, find out what they want, really want and ask questions to really understand them. Then educate them on what it will take to take them from where they are to where they want to be. Provide the outline of your offer and make them use their imagination to “future pace” what the successful outcome looks like, feels like and if they really want it. Then ask for the order, welcome and deal with objections to THEIR satisfaction and then say: Great let me get you entered into the system: Name, company name, how will you pay for this…and take the payment right there and then. Hope this helps and for more details reach out to me

Bill Sargent

 Recognize the possibility that your client may be going through something in their life that is preventing them from moving forward that may have nothing to do with you.

Jonathon Heider

schedule a short meeting – 15 minutes – to get to the point

what do you want vs what do they want

know your worth

Today’s Attendees

As a thank you for attending, we want to give you a shout-out! 

Bill Sargent, Certified Professional Photographer


The Greater Milwaukee Area’s best Headshots:

Commercial photography and Outdoor Family Portraits with safe practices and social distancing: 

Joanna Carlberg

from Joanna’s Digital Images. I am a portrait and event photographer in SE Wisconsin. I specialize in photographing families and special events, I digitally restore old photographs, and I am happy to help you with real estate and product photography, and images and video for your website. You can contact me through my website:

 on LinkedIn:,

on Instagram:

or on Facebook:

Here is a link to my digital business card:

Francois Lupien

Book a call with me, yes just for you

Talk soon

Regards Francois

Michael McDermott

Author of the book “Live Tax-Free Forever” available on Amazon. Solo 401Ks that give people Total Autonomy in their retirement.

[email protected]

Laura Van Schyndel

My focus is on getting more qualified leads to your website.

I specialize in Google Search Ads and Google My Business. Free consultations! [email protected]

(262)676-2335 Facebook –

LinkedIn Profile-

LinkedIn Business-

Jonathan Heider

Split Star Productions Motivational Public (Keynote) Speaking Diversity and Inclusion Workshops Area of Expertise Architecture + Accessibility Accessible Design Spatial Planning Americans with Disabilities Act of 1990 Accessibility Code Diversity and Inclusion Sensitivity Trained in LGBTQ Sensitivity Trained in Accessibility Adoption Disability Awareness Athletics Professional Sports Mental Health & Athletics Paralympics Athletics Discipline & Life Balance

Contact Info Phone: 920-327-3734 Email: [email protected]

Website: LinkedIn:

Kim Knaak

Kim Knaak – Opportunity’s Knaaking to Everyone : Coming to you from St. Francis, WI! Enjoying virtual networking to develop relationships as I build Opportunity’s Knaaking. I provide Social Media Management & Graphics to help businesses thrive during the COVID-19 Pandemic. I also do Virtual Assistant work providing many administrative services to clients remotely. I’m the brand new Director of Membership Services for Small Business Milwaukee!

My hands are full but that’s the way I like it! [email protected] Find me on LinkedIn:

Find me on Facebook:

Find me on Instagram:

For information on joining our FREE directory follow this link:

Register for our social media class!

Coupon Code for 50% off: thinktank

Michelle Guthrie

Ballroom & Latin Dance Coaching

[email protected]


 Timothy Winkler

TaqSoft LLC IT Support –

Operations manager


[email protected]